I continue to receive the same error message, what does it mean?

  • Updated

This can mean that either our servers are having temporary data issues or that your device may have no data/WiFi connection. If you know you are connected to the internet (you can confirm using another existing app on your device such as a browser) and you are getting this message for an extended period of time you can try restarting the app. Also, please make sure you have the latest version of our app from the Play Store.

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