September 20, 2023: Pelmorex continues to work diligently towards restoring full weather information and alert services in response to the cyberattack on some of its data systems last week. While most of our services are already up and running, you may still encounter occasional system issues as we diligently work towards returning to normal operations.
We kindly recommend updating your Apple or Android applications through the Apple Store or Google Play Store to ensure you have all the latest updates and improvements. These updates are required as a result of restoring our weather information services and are not security-related.
Rest assured; we will keep you informed of our progress every step of the way. We sincerely apologize for any inconvenience this disruption has caused you, and we genuinely thank you for your ongoing patience and trust in us.
Warm Regards,
The Weather Network Team
Why is my auto-location defaulting to another city?
Updated
You can try clicking on "Detect My Location" option on the homepage map right beside the search bar. This will activate the browser geo-detection and may return a more accurate location.
