September 20, 2023: Pelmorex continues to work diligently towards restoring full weather information and alert services in response to the cyberattack on some of its data systems last week. While most of our services are already up and running, you may still encounter occasional system issues as we diligently work towards returning to normal operations.
We kindly recommend updating your Apple or Android applications through the Apple Store or Google Play Store to ensure you have all the latest updates and improvements. These updates are required as a result of restoring our weather information services and are not security-related.
Rest assured; we will keep you informed of our progress every step of the way. We sincerely apologize for any inconvenience this disruption has caused you, and we genuinely thank you for your ongoing patience and trust in us.
The Weather Network Team
September 13, 2023 Statement
September 13, 2023: Thank you to our loyal customers for your continued patience while our teams work to fully restore our services. We know many of you rely on our app, website and news channel to provide you with the latest weather information and we apologize for any inconveniences. Services are increasingly being restored and we hope to have full restoration as soon as possible.